FAQ- Frequently Asked Questions

Below we answer our most frequently asked questions. We will add to this over time.

How do I get Free Delivery?

If you spend over £50, you will automatically be given a “Free Shipping” option at checkout. If you live in the PE19 area, we do offer free delivery of orders over £10. Please note, you must put in your postcode or be signed into your account for this shipping option to be made available to you at checkout.

What does it mean to be GOTS certified?

GOTS is a textile production certification that limits the use of toxic bleaches, dyes and other chemical inputs during the production process of textiles. … GOTS certification means that our products meet the very highest standards

Do you have parking outside?

Yes, we have 4 free parking spaces outside of our shop

Are you open to the public?

Yes, please see our Find Us page for more info

How many fabrics and what type of fabrics do you sell?

We carry over 2000 fabrics instore, with more being available via preorder/backorder on our website. We sell mostly quilting and dressmaking fabrics but also some soft furnishing fabrics. The fabrics we sell include, cotton, cotton lawn, modal, tencel, soft shell, fleece, wool, cotton jersey, viscose, viscose jersey, faux faux, cork, vegan leather, cotton canvas, felt, shirting, chiffon, double gauze, netting, tulle, silk, satin, linging fabrics, brushed cotton, denim, corduroy, wool mixes, linen and more.

Do I have to buy fabric by the metre?

Although we price per metre, in store you can buy from 10cm up to whatever you would like (as long as we have it in stock). We will also cut fat quarters of any of our quilting fabrics. Online we are switching over to a new system to make it easier to buy fabric. Previously we sold all fabric by specific increments but eventually we will have all fabrics available with a minimum cut of 25cm with 5cm increments and of course you will still be able to buy Fat Quarters of our quilting fabrics at no extra charge.

Do you do alterations and repairs? 

No, we’re afraid we do not.

Do you service sewing machines?

Not currently, try BSK in Bedford or Binders in Peterborough

Do you sell sewing machines?

Yes, we sell Husqvarna sewing machines and over lockers. Please email us to arrange a demo.

Do you run classes?

Due to Covid, our classes are currently on hold but we are planning to restart in January 2022. We hold a range of classes and clubs at Habbydays. Please see our Book a Class page for more info and our Clubs/Events page for more info on our clubs and social events

Can I get free samples?

We’re afraid we do not give out free samples but you can buy small amounts of fabric.

Do you have upholstery and curtaining fabrics?

We have a few canvas type fabrics and cotton curtaining fabrics but we are by no means a soft furnishings fabric shop. We do not stock massive amounts of upholstery trim or any furniture foam, cushion inners or curtain fabric.

What kind of subscription boxes do you offer?
We offer 6 types of subscription boxes: stretch, woven, mixed, kids, beginner and fat quarter. You can select to have a monthly subscription box or a quarterly. You can also pause or cancel a subscription box from your account any time up until the cut off date each month of the 20th.

How do I subscribe to a subscription box?
To subscribe just pick the type of subscription you want and visit the product page for that type and add to basket. Subscriptions paid for by the 20th of each month will be shipped out at the end of that month, if you miss the cut off date of the 20th, you will get the following months box.

Do I have to re-subscribe every month/quarter?
No you don’t. Once you place your first order, you authorise us to take this amount each month/quarter using the payment method given on your first order – this will be taken automatically on the same day as your initial order each month.

Do subscription boxes  come with a pattern?
As everyone’s tastes are as individual as they are we do not include a pattern. We do however include a leaflet with suggested patterns for your fabric and means we can put more gorgeous fabric in your box each month. If you’re looking for a pattern and fabric bundle, why not try out one of our project bundles?

Can I change my subscription/personal information?
Yes you can. If you would like to change the type of box you have, how often you receive it, update your payment info/address or skip a box (for example if you’re on holiday) then just sign into your online account on our site and click ‘manage my subscription’ to do all of the above. Alternatively, let us know what you would like to change and we can do this for you!

Can I cancel my subscription and how do I cancel?
Yes you can cancel at any time – if you have an account on the website then just go to your account area and click ‘manage my subscription’ to cancel. If you don’t, then you can sign up for one with the same email address as your box notifications, or get in touch with us and we can cancel for you. Please note that we cannot process cancellations if your payment has already gone through.

What if I don’t like what’s in my subscription box?
We’re sorry if what you get in your box isn’t quite to your taste, but unfortunately we can’t accept returns on boxes – why not make something for a friend or loved one, or use it to make a practice garment?